The omnichannel messaging platform build for
Convert more sales and deliver an exceptional service powered by AI and powerful integrations
Solutions for each vertical
Ecommerce
- Design AI-powered web visitor assistance bots.
- Re-contact messages to undefined buyers (abandoned cart).
- Automatically collect leads during interactions and design a digital journey that converts sales.
Hospitality
- Provide guests with instant answers about services, availability, and more.
- Increase direct bookings by offering 24x7 booking support.
- Improve guest satisfaction by addressing concerns and special requests immediately, anytime of day.
Healthcare
- Send reminders, follow-ups, and automated responses tailored to each patient.
- Increase appointment bookings by offering 24/7 support and instant response times.
- Centralize messages from multiple channels (SMS, email, chatbots, social media) for more efficient service.
Service
- Integrate multiple channels (WhatsApp, email, SMS, social media) into a single platform.
- Reduce response times and optimize request management in real time.
- Tailor messages based on customer history and preferences to improve satisfaction.
artificial intelligence BOT
Automate 70% of customer service with AI
Answer questions about products, services, or returns without the need for human agents. AI Chatbot handles customer inquiries with conversations that mimic human interaction, using only your support content.
Powered by
Hello, are you open on Saturdays?
IA Bot
Our business hours are Monday to Friday, 9 a.m. to 6 p.m.
Is there anything else I can help you with?
Can i book right now?
IA Bot
Yes sure, let me transfer you with a SPA agent.
Inbox
Omnichannel Inbox
Users can centrally manage conversations across platforms using collaboration tools.
Available Channels
Connect to your business tools
Markenting
Conversational Marketing
Send mass and personalized communications to your customer base based on specific conditions
Triggers
- Specific days and times
- Tags based on activity/preferences/etc. stage.
- Stages within the customer journey.
Interact with visitors in real time with webchat
Provide instant, personalized support to your website visitors and increase customer satisfaction with Conversana’s advanced live chat solution.
Book a demo
Discover a better way to communicate with your customers.
