The omnichannel messaging platform build for hospitality

Convert more bookings, increase your revenue, and provide excellent service to your guests.

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Conversana Guest (1)
artificial intelligence BOT​

Automate 70% of customer service with AI

Answer questions about reservations and services without the need for human agents. AI Chatbot handles guest inquiries with conversations that mimic human interaction, using only your support content.

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Hello, does the hotel accept pets?

IA Bot

Yes of course, our policy is pet-friendly!

Excellent, how can I make a reservation?

IA Bot

For reservations, you can visit www.coversana.com/booking or chat with an operator.

Booking BOT

Omnichannel Booking Bot

Integrate your booking engine with social messaging channels and get automatic direct bookings without agent intervention.

  • Available 24x7.
  • Check availability and prices.
  • Manual transfer to agents.
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Interact with visitors in real time with webchat

Provide instant, personalized support to your website visitors and increase customer satisfaction with Conversana’s advanced live chat solution.

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Inbox

Omnichannel Inbox

Users can centrally manage conversations across platforms using collaboration tools.

Available Channels
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Markenting

Conversational Marketing

Send mass and personalized communications to your customer base based on specific conditions

Triggers
  • Specific days and times
  • Tags based on activity/preferences/etc.
  • Stages within the customer journey.
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Integration with major hotel systems

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Prices

Based on number of rooms

$1,5

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  • Unlimited conversations
  • Unlimited Agents
  • Unlimited flows
  • ​SLA Support
  • IA (Chat-GPT)​
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Add-ons & Integrations

IA

$15 /Month

Automatically answer frequently asked questions and perform recurring tasks.

PMS

$30 /Month

Share your guests’ information at every stage of the journey

Store

$30 /Month

Have a store selling products for Room Service, SPA and other services.

CRS Engine

$30 /Month

Integrate your booking platform with omnichannel messaging.

Campaigns

$30 /Month

Send bulk and personalized communications to contacts.

  • WhatsApp Business API: Outgoing conversations (Templates) apply Meta fees – Rates
  • SMS charges apply additional per-send fees. 
  • Bulk Email charges apply additional per-send fees.

Book a demo

Book a demo and discover a better way to communicate with your customers.

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